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Topic: Uhh guys, my series x just died

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NEStalgia

So I played it a lot last winter. Didn't play much over summer, mostly xcloud and switch. Been playing more recently.

Played fh5 a few hours then a little Yakuza 0 last night. Played fh5 a few hours tonight, was almost finished, just downloaded my x20 Spyder, dove down the street, and the screen went dark, controller disconnected.

Ok this has happened before. Go to turn it on? Nothing. Did the psu reset of unplugging.... Nothing. Freaking PSU must be dead.

I'm leaning to team blue at the moment.....

Still in warranty by 2 weeks .... Eek. I scheduled a repair but the order is in limbo and it'll be well after the holiday till I get it back. What a nightmare I never saw coming.

I'm half tempted to pay the scalper thousand to keep another on hand.... And I really don't want to do that.

@ralizah just after that conversation on spares and consoles not dying, and this being the harder one to get...... Here I am! @ryu_niiyama and ... About my luck with hardware......

NEStalgia

Tasuki

So don't pay the scalper price and just wait till it's repaired.

RetiredPush Square Moderator and all around retro gamer.

My Backlog

FraserG

That sucks! Good job it was still in warranty.

I don't know what to suggest aside from waiting it out to be honest!

News Editor, Pure Xbox

Twitter:

ralphdibny

@NEStalgia that sucks but despite the waiting time, the 2 week warranty is soooo lucky

I had the same back with my 360 and it was one month out of warranty and I did indeed turn to PS3 when I eventually bought another then-gen console. My 360 still ain't fixed!!

See ya!

Ralizah

@NEStalgia That sucks. Although probably statistically inevitable at some point.

At least you're still covered by your warranty!

Edited on by Ralizah

Currently Playing: Yakuza Kiwami 2 (SD)

TheSilverFalcon

Sorry to hear, hope that you get it back sooner than later!! Warranty still applied so that's good... but still sucks .... but you can still play xcloud, like you say in your post you did before.... not the same I guess... but I realize now that even if your console breaks, you can still play... never could do that before... it's something I guess. But really feel for you!

TheSilverFalcon

NEStalgia

Thanks, everyone, and special thanks to @FraserG for taking the time!

I remember a few reports including a few here back at launch having what seemed to be PSU failures while playing AC Valhalla. But those were all within hours or days of turning on the system, and I haven't seen any widespread reports of problems like that since. If there was a bad batch of PSUs it seemed like they were more or less DOA, failing once they were brought up to temp. It's a little worrying that almost one year to the day later, mine fails. It had much more run-time last year, so I would have thought a problem would have manifested before now.

@Ralizah and I were just talking in the NL PS Fan thread a mere week or two ago about how I tend to buy spares of every console, except PS5 and XSX because they're both expensive and rare, and how, after hearing in the conversation there that XSX is harder to get than PS5 right now, I was going to use PS5 more for a while to avoid more wear and tear on the rarer one until they're both available easily, where it was pointed out that consoles rarely ever fail... But FH5 brought me back to it fast. Technically it's a good thing since as everyone said, it's still in-warranty. I'm a little worried about the other XSX in the house, also from launch (different retailer though), (It's not mine, I don't get to play it ), if it has the same flaw and will also fail out soon. TBH, it's one of those things that I never really worried too much about the console failing. Especially since it's a year old, has been used a good amount, and seemed fine. Without a spinning HDD I worried about it less than normal. After this, I'm going to be kind of stressed every time I use it that it'll spontaneously fail on me. Suddenly the huge power bricks on OG XBone seem smart. And since FH5 is the game that pushed it over the edge, I'm not sure I'm ever going to touch FH5 again "just in case", which is a shame, because that game is just truly phenomenal.

Either way....no Halo for a while (and maybe no FH5 ever?) for me, it seems! I still don't know about the scalper prices, if they weren't double I'd have been more tempted, but double is sitting worse and worse with me. Tempted maybe to pick up an S instead as a backup, they're more easily obtainable (but also sold out mostly everywhere), to tide me over and keep as a "spare" but I'm not sure that's practical. It's not the same, and I know I'd end up playing on the PS5 when the X is down, so it's probably wasted money instead of waiting (someday?) for a spare XSX instead. Then again an S + X at regular price is still a little less than a scalper X. Who knows how long repairs take, and it's right at the holidays. Could hook up X1X in the meantime again to, but same problem, I know I probably wouldn't really play it.

It kind of shakes confidence, though. Have there been noises out there post-launch about PSU failures as a trend, or am I just the unlucky one?

If I'm not buying a spare, then I suddenly feel like splurging on something for PS5. Either finally buying Returnal or something even at full price, or technically an SSD upgrade for it would be dreamy, but there's even less chance I'm risking opening it up now than there was before. Not because it's particularly difficult because things COULD happen, and my paranoia has now been validated.

Trouble is 80+ % of my library is on XB, not that I don't have a lot to play on PS as well.

Anyone know when we might expect streaming onto X1's to get out of beta? I'm not an Insider (and surely don't want to become one after this!) but that could be tide-over as well if it landed now. @TheSilverFalcon the xcloud stuff, since it doesn't work on console yet for non-Insiders, has actually all been on a laptop (which is really why I've been using it.) Technically streamed XSX games should be a better result than local XSS games where internet allows (and it does here.)

@ralphdibny Hah, comparison to 360 is what has me most worried!

NEStalgia

dmcc0

@NEStalgia as if by magic, cloud on consoles just got added with the latest update.

dmcc0

NEStalgia

@dmcc0 DID IT?! Whooa... I might rig up the X1X tonight then and see if I can continue FH5 streamed Not the best game to deal with lag, but that may truly buy some time!

NEStalgia

ralphdibny

@NEStalgia I know how you feel but it certainly seems like you are one of the exceptions rather than the rule for the Series X. I didn't get my One X until a couple years ago so it took the best part of 2 generations before MS both upped their PR game and got a reputation for hardware reliability before I was willing to make a purchase from them again!

See ya!

NEStalgia

@dmcc0 Out of curiosity I tried FH5 on mobile just now.....eh....that game really isn't a good demonstration of cloud. I've used cloud a lot on the laptop for Yakuza, Psychonauts, DQXI, Skryim and it was great, but Forza....maaaybe not. I can install the X1 version (Forgot that even existed) if I want though. Or I could play yakuza on the 1. I have to continue anyway.

It appears the XSX died in the middle of saving the game. I got prompted on cloud play that "my other xbox appears to be syncing, do I want to wait or load the last save?" Yeah....I....don't think I'll be waiting for it to finish. But interesting it died mid-save/sync.

@SplooshDmg @ralphdibny I'm not even half surprised to be the unlucky one. That's par for the course for me. But I'd honestly rather it be just that because I have the other XSX in the house I don't want to go through the same thing with in 2 weeks just after the warranty is done, and I don't want the fixed one to break on me in the next year either. So I'd rather just be a case of unlucky rather than the harbinger of RROD2. But that's....not a good sign if a local small repair shop has had multiple repair requests for consoles that are basically unavailable for sale in general.....that's a large failure rate for a small locale. Makes me wonder why we're not hearing a lot more about failures for both machines.

Funny thing was I have 3 360s....all of them still work, though I didn't buy until I knew I was getting Jasper because I knew about RROD going in. And I have 4 X1X's though 3 are refurbs I got at great prices merely 6 months after launch. 2 work, the other two were spares just because they were cheap. I lost 3 PS3's but that was the disc drive, not the console that failed. The only console I've ever had that failed is a 3DS that had some kind of problem with the battery connection. Until now. Really makes me nervous to use the things now though. Still wonder if I should grab an S as backup, but that also seems like such a waste.

I hadn't realized just how impossible to get these things are. Looks like most stores haven't got new inventory since Spring or Summer, and the stores that have have now changed to in-store-only and/or All-Access only. Can't even buy the console. And I refuse to touch All-Access as long as it's "approval doesn't guarantee console inventory". Who'd ding their credit for a "maybe we have it maybe we don't" result?? Though it doesn't matter because those are gone, too. I get they're trying to fight scalpers but this is all the wrong way to do it. It generally appears like the only way to really buy it is scalpers alone. They get the real inventory when it appears.

I also noticed what game the scalpers are playing and how it's artificially inflating Game Pass numbers. They're buying the All Access deals out for $850, keeping the 2 years of Game Pass, and flipping the console for $950 or so more. So they're basically charging $100-150 extra on the console, plus getting someone else to pay for 2 years of GPU for them. Looking at where things sit a year in, I have to reiterate my stance from a year ago. Shame on both Sony and MS for launching these things at all until they could secure stable production. And the idea of a "global launch" needs to die as fast as my Series X. It doesn't work. It can't work. It will never work. Not as long as they're all produced in one country. If you want to launch in 5 regions at once, you need a production line for each region. Otherwise, it would be a lot less painful for everyone if you could say "Ok, Series just launched in EU, it can saturate EU sales as fast as it can, now it can roll out to US next year, then Asia, etc" Sony actually got it right with PS4's launch, criticized though it was last time. Playing the game of "oh it's not going to be available in my region until x date" is a lot better than the whole world playing candy scramble for a limited supply all at once. Maybe the pandemic contributes, maybe the chip shortage contributes, but even without those things, a global launch on this scale can never actually work with a single production line in a single region vying for the same logistics routes. It worked for the SNES, the market was tiny and mostly in 5 countries.

NEStalgia

dmcc0

@NEStalgia I feel like cloud quality can vary wildly depending on which device I'm using and sometimes even the game. My phone isn't great, but tablet is not bad and PC slightly better still - although it's wired so expected.

dmcc0

NEStalgia

@SplooshDmg I guess as a percentage that's not too bad....until you realize that's an independent store getting requests from "only" a 100,000+ person area (vs a multi-million person metro area).....and currently, every single console is under warranty so most failures wouldn't actually be checking with random independent shops..... It's only the people who didn't even check the warranty that would be calling. (I mean, mine's day 1, and they still show 2 weeks on it so they granted ever so sightly more than a year in the warranty for some unknown reason considering it died, what 5 days after the actual 1 year anniversary of the purchase date? (coincidence?)) So if mine's under warranty, all Series X have at least 2 more weeks for the warranty, minimum.

How did you manage to get FIVE of them? It doesn't look like the windows to get them are really happening.

WWIW, it's not the "scalping as a business" scalpers doing the all access. It's individual gamers that likely already got an X legit that realized they could get another on AA, and get somebody to give them 2 free years of GP and even turn more profit on top of that for little effort. But yeah, I wouldn't touch AA with a 10 foot pole unless it was just normal stocked inventory. It's like saying "give me $15 and I'll check the stock room." Except it has larger repercussions than just being out $15.

Wait, Best Buy and Walmart have put it behind subscriptions? I haven't seen any of that. What I saw was Target and Best Buy doing only in-store (which I don't do, either store is like 40+ minutes away through crazy congestion. I haven't visited physical stores in years because they're now all far away, and all through ever worsening traffic and gridlock. And because the state's solution is to take 4 lane divided highways into 6 lanes which does nothing to alleviate congestion and makes the lanes ever smaller and more horrifying to be anywhere near, ever. Forza it ain't. ) , and online is All Access-only. Not sure about Walmart though. Or Game Stop, though I'm also a Pro member there. BB Total Tech is ABSURD pricing, I saw that advertised and can't understand who'd actually pay that for what it offers unless it's for a small business where it makes sense. Who buys enough tech all at BB to make that pay off? Obviously Costco/Sams/GameFly are subscriptions inherently so I get that. I guess it makes sense to thwart scalpers. Guess I'll keep checking Gamestop and Amazon? Not sure where else does non-subscription non-AA online.

Is the demand for the consoles that much more outrageous per region, or is it largely because they're spreading thinner globally, though? That's what I mean about global launches. It won't ever work. You can't have one manufacturing hub pumping out enough production for the entire planet to launch one product everywhere at once. Either build regional manufacturing hubs before launching, or launch regionally like it always used to be done. Most of the world basically didn't buy ANY of this stuff before. Now they do. Why launch it everywhere at once if you know you haven't tremendously increased capacity? Especially considering they DIDN"T launch it everywhere at once back when demand was even much smaller?

NEStalgia

NEStalgia

@SplooshDmg Yeah, I'm really really hoping it's not an indication of widespread issues. The PSU in particular gets me nervous. If it were a GPU throwing fits I wouldn't worry, I've heard virtually nothing about it. But the PSU.... I remember launch week reports of PSU failures, there were 2 people here on the boards that had it happen, both playing Valhalla, and we thought it might be the tip of the spear. It didn't seem like it was, but there were rumors of a bad batch of PSUs at launch. After months went by though I figured it's safe, but if those bad launch PSUs were more universal and can die a year or more later...... it may only affect day 1 buyers, but still, it makes me wonder if there's a big batch of trouble compared to what there should be. Especially when googling results in how to replace it and they're already for sale on Amazon....kind of like joycon sticks....hmmm....

I scanned ebay for giggles and found a "for parts only" xsx for $445.....and what's the problem? Won't turn on, ssd removed (LOL). It seems like when there's failures, it's always the same failure....

Redemption is tied to the account, not the console. Which makes it nice and easy for selling it separate.

Target's definitely in-store only now, they have a disclaimer about it (except AA which is online.) BB did in-store-only for OLED Switch, but not a paywall. Their paywall is insane because their service is so bad and expensive. All, I get it with Walmart+ and that's totally fair, Gamestop does it with Pro and it makes sens the paid people get first pick. I'm not ok with "you must pay to buy this" but I'm ok with "paid people get an early window" (and in this case demand is so high they sell out there.) I mean it sucks in a way, but it makes some sense, members first, etc, but it's also manipulative. Especially if they cut line. Gamestop does it that you just get an earlier window.

The problem, though, from how I see it is this. If I want to buy the $500 console from Best Buy, I have to buy a $200 subscription I don't need or want, in order to MAYBE get a CHANCE to buy a console some unknown time in the future. That's $700 for a CHANCE. Or I could pay $850-950 to a scalper and have it tomorrow guaranteed...... If you're into $700 for a chance, an extra hundred or two isn't really that big a deal breaker in exchange for a guaranteed normal purchase. The scalper ends up actually looking more legit than the store. They actually have inventory on hand. Optically, I'd actually feel less scammed buying from scalpers which are operating more like a legitimate business than the big boxes, albeit at higher markup.

I agree though about a year of broken systems one after another. What I don't get is that it's all so simple to solve. Have a registry. Sign up. Get a lottery drawing. Get your console. Sony's kinda doing that now for their direct store. And don't try to freaking launch globally. What dimwit came up with that idea?

Exactly, higher demand in general, thinner spread, it can't work. With the thin spread, I'm not sure the company that doesn't launch globally is really at an advantage. What do they get? An extra year on the market in a market where most customers that want it can't actually get it anyway, along with angst ,theft, and bad blood? Or a fairly orderly rollout where people can purchase a product in one region at a time? Sony did the "everywhere but Japan" with PS4. There was some bad blood, but it's not like Japan turned green. Or bought WiiUs. I think any company can easily PR spin a regional launch as a net positive, especially after this. And IT"S HOW THEY USED TO DO IT!!

There's the other big way to end this is to truly end generations once and for all. PS5 did that by accident almost. But just go to iPhone's model so that missing out on the next "model" is just that, an ugprade of what you have but nothing different. Demand would be heavily curtailed with only the early adopters really diving in in the begining, and a slower adoption curve, with many people opting for tick-tock purchasing like phones. Xbox is half-way there already. Just commit to it and end these buying frenzies.

This disaster rollout can't really happen again. It worked this time, but next time a lot of people will just get apathetic about it. And it doesn't guarantee future sales. Wii was an early example. A year and a half it was impossible to get, just like this. And then once it saturated, everyone decided they stopped caring about it and software slowed to a trickle. Getting it just because you couldn't get it became the real desire for one. Once you could get it, it turned out it didn't matter anymore.

With the fifas and fortnites especially I don't see the idea of years going by without being able to fulfill any given market a workable model.

Edited on by NEStalgia

NEStalgia

NEStalgia

@SplooshDmg Sonys problem at launch was having weird undisclosed metrics they used to determine who gets one rather than a lottery or fifo system. I believe they fixed that. I don't see hitting the same names more than once as a huge problem. So a few people get to buy more than one. You and I have legitimately done that anyway. It doesn't create a serious scalping opportunity still and it's leagues better than what the retailers are doing legitimately doing exactly what scalpers are doing. Actually worse. Scalpers are just selling at high markup. Retailers are literally forcing you to pay them if you want to be part of their lottery. It's literally a lootbox without a guarantee of getting any loot. Even scalpers don't sink tthat low.

Honestly after finding all that out, if the scalpers came down from the. 900+range, I'd definitely buy from a scalper and feel good about it... Less dirty than best buy and their pay to enter the contest scheme. Those antics should require their reseller status revoked.

Rjejr managed to win the Sony lottery yesterday, so it does work ok. But they made him buy a $70 game otherwise they charge 1/3 it's price in shipping.

I'm still considering an s. Those are available at a light scalp or as a bundle, legit

NEStalgia

NEStalgia

@SplooshDmg I thought launch was a nightmare but it's actually significantly worse now!

I went into this thinking it can't be as bad as last year... How is it WORSE? And how DID you get that Halo edition? Idk, I figured out to get the si have to buy a controller I don't need. That brings me to $365. Not AS appealing. But maybe. That's helpful about your test with it, it might be worthy. But I do wonder if winning the x hunt would be possible. Doesn't look it... But I'd regret the s if I could get an x. I know mine comes back in a few weeks hopefully, but I have much more then the scalper thousand invested in the ecosystem and losing access due to hardware failure really stinks.

For now I guess it's streamed Forza on x1. Or PlayStation.... At least they added streaming today just for me!

NEStalgia

NEStalgia

@SplooshDmg My 1x and PS5 can hold me over until the repairs, but I'm still wanting to get a backup console in hand anyway. I've always had one for past gens, and this sudden failure on my "main"platform has moved it up the priority list. So it's really about getting an s while I can get one, or trying to get an x in the mystery games. At this point do you think a non all access online delivered order is even a reasonable ask on an x?

Best buy has s in the "local" store, but won't deliver it (meanwhile theyll deliver a pro controller.....I assume they don't trust the drivers not to steal consoles? ) best buy and Target currently won't deliver them so they're out.). Seems like GameStop Amazon and Walmart are really the options. And Ms store but they haven't got them since September.

It's not so much about having nothing to play. I have ps5 and switch with huge backlogs of their own, it's just that so much of the library is on xb, it's like forgetting your password to not have it. I really thought this would be slightly better by now.

NEStalgia

NEStalgia

@SplooshDmg Yeah, that doesn't sound like a fun way to do it. I don't even do twitter what with the kids and their wrapping music and whatnot. I'm still not sure about doing n S or waiting for an X to drop in my lap but it sounds like the latter is unlikely.

Yeah, I get that retail is manipulative by nature, and that the stores are fighting online scalper activity. But, it's a little too on the nose as these stores keep manipulating this year's Cabbage Patch dolls with "oh, you have to come in the store no matter how inconvenient to buy this item even if we offer delivery DIRECTLY FROM SAID STORE, you have to come in for this item" and "or you can buy online if you subscribe to our (brand new!) annual Prime Clone membership with about 1/100 the benefit and inventory reach as Prime." At some point the retailer becomes the scalper, and they've crossed that line more than any eBay listing now. I thought GameStop was bad with the exploitative bundles of Wii. That was nothing. It's too transparent now they're just abusing it. My favorite is some of the stores have "how are we fighting scalpers" in their FAQ about how they do their random and messy drops for these products.....and then you browse the store and they're showing marketplace scalper listings. What's the point of "fighting scalpers" with messy purchase policies when YOU'RE THEIR FENCE!!

Retail used to be nice, you'd have local stores you'd shop in like 5 min away. 15 min away you had big shopping districts with all the stores. Now, today, all the local 5 min stores closed up, and the 15 minute away places have been built up, have 30 traffic lights to get through the corridor, and 6 lane divided highways that bottleneck, so that the same 15 minute away shopping area is now 30-40 minutes away, and you're gambling a $500 insurance deductible with the 30% odds of a fender bender every time in what's now urban gridlock. I'm not going an hour round trip to pick up an Xbox that would be deliverable any time in the past 20 years until now. They told us the internet is the future. We don't need brick and mortar retail anymore, landlords don't want retail in their commercial real estate, because retail has to compete with the internet and that's a losing proposition. Retail is moving online, #dealwithit. So we adapted. And NOW they decide "oh carp, this online thing doesn't work, you have to come into the stores....yeah we closed most of them, but there's still one the next state over, and that's where you're going to have to shop from now on." I have a firm "ship it or I don't buy it' policy at this point. Retail is so inconvenient I make it like a once every 2 year pilgrimage "for old times sake."

IDK, it makes the most sense to try to get an X backup, but it seems so impossible, I'd probably be foolish to not get an S while I can. Tough choice.

Edited on by antdickens

NEStalgia

NEStalgia

@SplooshDmg BTW, for you and @mousieone a few impressions of the streaming on console (X1X in my case) (I do have it plugged in via eithernet fwiw) since they added it just for me yesterday.

At first I was annoyed because I was going to compare the X1X version to the streamed XSX version. It won't let you run a cloud game if you even have a started download of the game locally. That's annoying. But other than that the game starts up reasonably and matches the mobile/Win app.

FH5 keeps your save but not your settings, so I was surprised that my difficulty settings were back at default, and graphics were back at quality. On quality, FH5 ran BAD for some reason. It felt almost stuttery. Input felt well behind the animations. Frame pacing felt a mess. It was really not a good experience at all. But I switched it to performance and suddenly it was buttery smooth! That surprised me.

The big downgrades were video and audio. The standout thing of FH5 to me is the sound design. It's very detailed, very nuanced, and absolutely sets the feel of the game more than you realize. They EQ'd it such that, especially with good speakers/headphones, it's as much a celebration of music festivals as racing, and that music and the sfx really very subtly manipulate the adrenaline rushes the game provides. Streaming, OTOH, flattens most of that. That pulse-pounding intensity it can all create just feels like "video game sound" and less visceral through the otherwise same setup. The experience feels less immersive and engaging slightly. It's subtle but it's there.

The video....it's serviceable. It's Series X graphics, It looks pretty good. But there's a ton of temporal artifacting and the like such that there's smeary parts of the feed at all times. You're never going to fool anyone that it's streamed, especially on a 4k display where the artifacting then gets upscaled. It works like a Youtube video and it looks like it. It's not "bad" but it's not a native console, that's for sure. The WEIRDEST thing is that the color palette seems muted. It's probably just the lack of HDR, but it all felt like the contrast and luminance were wrong. Or like RDR2.

That having been said, I played like 1.5-2 hours of FH5, got on the podium on several Above Average races (I did set steering to Simulation and all assists off, which I forgot I found in FH3 really helped, counterintuitively) Not sure if streaming is giving a quiet "assist" that makes winning easier, but it almost seems like it. It's not quite the experience I'm used to on the XSX, but it was FH5, it was the XSX version of FH5 instead of whatever the X1 version looks like, and it was SSD load times instead of the miserable X1 FH load times, which was more important than the visuals to me yesterday.

All in all I more or less forgot I was streaming and not playing on my X despite the obviously messed up visuals and mediocre sound, and just played the game. I'll probably do more PS5 over the next week or two, why stream mediocre FH5 when I could play on my other 4k next gen console.... But it was nice to jump back where I left off and "reset" after the miserable night before. Lag was non-existent. It was just as smooth as on the X. IDK how, but it was. But I'm also guessing they're somehow doing something that makes it easier to win, to compensate lag, as well. It's funny that the big argument against streaming has been input lag, and that's the one thing that seemed flawless.

I also forgot how capable the X1X really was and it makes me wonder if I really do need an S as a backup. For an actual X1 game (as though there are any XS games?) like Yakuza 0, I fired it up, locally, not streamed, and it's identical to the X. No visual difference at all, no performance difference, it might as well be the X. Even load times aren't noticeably different in-game. I know it's just BC on the X anyway, but I kind of assumed the X1X would feel bad after the X, but no. Darned capable machine.

NEStalgia

NEStalgia

@SplooshDmg Oh and Best Buy has lost the script. Not only do they have all that going on, but then they list a Series S bundle with 3 months GP.. Ok, cool, just paying in advance. It lets me add it to my cart. "Not available for delivery to this area." "Not available in this store"......but I could still check out the cart....with no path to getting an actual product.......huh? (Obviously I didn't actually cash out...)

Plus, they tell me "available in 1 hour at nearby stores" and they stores they list are a mix of stores across 3 states, one on the other side of a major supermetro that would take over an hour to get to and you'd have to be insane to even want to, "only 36 miles away!"...... uhh....

NEStalgia

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