Soapbox: After The BG3 Saga, I'm Nervous About How Xbox Handles My Save Data

Over the past week, I've been driving some of my colleagues mad at Pure Xbox HQ ranting about this deleted saves issue with Baldur's Gate 3 on Xbox Series X and Xbox Series S. I have total faith in Larian and Xbox to get around the problem in the near future, but I'm also concerned about how many times I've seen this issue (or a similar variant of it) reported online from the past few years across multiple games.

Baldur's Gate 3 is obviously the most mainstream version of it so far, with countless people heading to the BG3 subreddit and beyond to report that they've lost 5, 10, 20 or even 50+ hours of progress because the Xbox cloud saving system has seemingly run out of space to save the file - and for whatever reason, that means it gets deleted.

If it was just Baldur's Gate 3, there wouldn't really be much of a talking point here. But since this issue reared its ugly head, I've been going down a rabbit hole of reports from other games where saves have been deleted unexpectedly as well - multiple versions of Football Manager Console, Wartales, Starfield, The Lamplighters League, and more. In certain situations, players have just found themselves unable to save such as in Hogwarts Legacy, but in others they've lost a significant amount of progress in the blink of an eye.

Soapbox: After The BG3 Saga, I'm Nervous About How Xbox Handles My Save Data
Image: Football Manager 2024 Console, Xbox Store

In some of these games, the issues have either been resolved or lessened to a decent degree over time, so clearly the devs and technical wizards over at Xbox are able to tackle the problem. But why does it appear to be happening in multiple instances, and why don't we get any transparency about what's exactly causing these deleted saves to occur?

Personally, the prospect of devoting tens if not hundreds of hours into any Xbox game is starting to feel pretty nerve-wracking after this. In 99% of cases or more, everything works out fine — I've never suffered from this issue before over the past 10+ years — but it's that 1% or less with games like Baldur's Gate 3 that leaves me on edge.

Let's not go into full panic mode though. Xbox pushed out an update last week that specifically tried to target this problem with deleted saves across multiple games, although it didn't seem to work for Baldur's Gate 3. Xbox Insiders appear to be testing another update right now as well, so it's a topic that's definitely top of mind.

And I know that I'm going to see people in the comments telling me that they've never suffered anything like this before and the cloud saving system has always been great for them on Xbox. It's been the same for me as well, so I'm not trying to be overly critical! What I would like to see is more choice in how we manage our saves, such as the ability to bypass cloud saves entirely if we want to, as well as some kind of detailed explanation about why we're seeing this again and again - beyond the generic tips you tend to get from Xbox and Microsoft Support.

Fingers crossed, we'll be getting a resolution for Baldur's Gate 3's saving issues on Xbox at some point over the next few days, and with any luck we'll be able to put 100+ hours into the game with no concerns in 2024. For me though, it might be a while before I dip back into it... I want to be sure it's fully fixed before taking any more chances.

What are your thoughts on this? Am I blowing it out of proportion? Tell me down below!