Payday 3 Dev Hopes To Regain Community Trust After Network & Matchmaking Errors

Payday 3's arrival last week bookended a busy week on Xbox Game Pass - but its launch wasn't without issue. We fared okay as part of our hands-on time during early access, but when things went fully public last Thursday, the game struggled to handle the influx of new players - and now developer Starbreeze has issued a statement on the matter.

In a press update posted today, Starbreeze's CEO commented on the game's day one server struggles.

Here's what they had to say in full:

"We are disappointed in the issues our playerbase has faced during our launch weekend, but we are confident in our core product and the quality of PAYDAY 3 - and all available metrics point to it. We have a lot of diligent and consistent work ahead of us to regain community trust, but we will work hard to do it."

Unfortunately, the game's server problems seem to run quite deep. In the short term, the developer has updated its server setup to better accommodate traffic, but in the long run it has committed to "evaluating a new partner for matchmaking services".

We'll have to see how all of this unfolds in future, but for a title that launched day one on Xbox Game Pass, such widespread server issues have come as a bit of a surprise. Hopefully these problems are ironed out in the near future and Payday 3 becomes a reliable co-op FPS for Game Pass users.

Have you struggled to play Payday 3 during its opening weekend? Let us know your experience with the game so far.