Study Reveals Xbox Live Suffered 100+ Outages Over The Past Year

The folks over at ToolTester put together an interesting report earlier this month about website outages over the past year, and the data includes a section on gaming, focused mainly around Steam, Xbox Live and PlayStation Network.

According to ToolTester, Xbox Live had 63 reports of outages over the past 12 months in the USA (the data is said to be correct as of June 25, 2021), while 102 reports were filed in the UK. In comparison, Steam had 99 and 177 reports respectively, while the PlayStation Network had a lesser 49 and 90 reports respectively.

The data comes from looking at the number of outages each month for the last 12 months. The website "calculates a baseline of typical problem reports for each company that we monitor", and "by verifying that issues are affecting a large group of individuals, Downdetector only reports an outage when the number of reports is significantly higher than the baseline."

Here's a bit of what ToolTester had to say about Xbox Live specifically in the US and the UK:

"Xbox Live suffered 63 outages [in the USA], with users reporting online gaming (65%) as the biggest problem. PS5 fell to 9th place with 49 outages, with one of the biggest problems reported by users being unable to log in (64%)."

"UK [Xbox] users experienced 102 outages with the main problem being gamers unable to play online, 68% of problems reported was from online gaming with 29% of problems being down to being unable to login."

While it's entirely possible that these figures might be a bit distorted based on erroneous reports over the past year, they're not wholly surprising if true. Gaming was hit with a massive spike of demand following the onset of the COVID pandemic and social distancing / lockdowns last year, and issues were undoubtedly always going to crop up.

We certainly don't want to paint this in too much of a negative light, as we're sure the teams have been working extremely hard to keep the servers up and running as well as possible during this unprecedented time. Nevertheless, it's an interesting insight into how Steam, Xbox and PlayStation have been coping with the added strain.

What are your thoughts on these findings? Let us know down in the comments section below.