Microsoft Looking Into Xbox Series X Controller Issues

Since the Xbox Series X has launched, many gamers have grown to quickly love the updated controller. But others have also been plagued with issues, such as frequent unresponsive buttons on the peripheral.

Some players have reported problems with their controllers since launch, and with more consoles entering the fray, it seems to be a growing trend. The issue even affected us at Pure Xbox, when one of our launch day consoles had a defective D-Pad.

As the number grows, Microsoft has made a statement about the issue to The Loadout, in which they’ve assured the publication they are “actively working” on a solution.

“At Microsoft, we put all of our products through rigorous quality assurance testing and are committed to providing customers with an unparalleled gaming experience. We are aware some players may be experiencing unresponsiveness with their new Xbox Wireless Controllers and our teams are actively working on a solution. For the best experience, we encourage customers to visit Xbox Support for assistance.”

Outside of the standard controller, many Xbox users have also reported issues with the Elite version. Players have reported an array of mechanical issues, such as faulty buttons or broken parts. Microsoft has since raised the warranty from one year to two in an attempt to help combat this issue.

We haven’t ran into any issues with our new controller, so hopefully these problems aren’t massively widespread.

Have you had any Xbox Series X controller issues? Let us know in the comments below.