Control Ultimate Edition Dev Reveals More Next-Gen Upgrade Details

So PS Plus gets the next-gen ultimate upgrade and Game Pass only gets the last gen regular version? Sigh...

I bought the ultimate edition in a recent Xbox sale but haven’t touched it yet as I’m waiting for the upgrade next week!

Save files won't transfer?

AH MAN! I was saving doing the DLC for when I got a Series X - just as a reason to return to the game once it was patched. Not sure I really want to go through the game all over again just to do the DLC.

I hope I can still play the Backwards compatible version installed on the SSD and at least get the benefit of faster load times - my only gripe of the game is the crap load times between deaths

@Trmn8r my expectation is this will change next week. We havent had Febs game pass games yet. I'd be surprised if it isn't one of them.

@elpardo1984 Yeah, I sure hope that's the case

This is cool and all, but they've made kind of a mess of handling the game. From the whole "only Ultimate upgrades but regular doesn't upgrade" debacle, to now the save game mess, where, with Smart Delivery it's almost going to be like getting your saves wiped out....I get the impression they just looked at how Sony was doing upgrades and didn't pay much attention to XB at all, from the start. With PS you have two "versions" you can install. Not so with XB, Control Ultimate is Control Ultimate for your console.

Kind of a mess.

I prevented myself to play it on the gamepass, cause it's the regular version.
I want to play the next-gen version. Microsoft, can you do please something about it ? Like, I don't know, update the gamepass version to the Ultimate one ?

@Trmn8r and they dont get other 300+ cool games

I emailed 505 and they specifically told me that safe files will transfer, so I bought Ultimate Edition even though I have the base game from Game Pass. What the heck?? I suppose I’ll be requesting a refund then...

Edit: Here’s the email:

“Thank you for contacting 505 Games support.
We apologize for the late reply.
The saved game should be compatible with the Ultimate Edition as long as you are logged in with the account you used to play the Standard Edition, as the saved data for Control is locked to specific accounts.
If you want to make sure, please check the saved data for Control in your console system storage before purchasing the Ultimate Edition and see if it's still there after the Game Pass expired.
Please do not hesitate to contact us should you need further assistance.
Best regards,
George P.
505 Games Support”

Totally bogus.

I just submitted a request for a refund from Microsoft.

@everynowandben they should transfer on same platform

@Ufaowl But I bought it for the Series X upgrade and mentioned that specifically in my question to 505

Sounds like they're intentionally trying to mislead. It goes without saying the output matches the resolution of the screen.

If I'm playing something like Darksiders Warmastered, which runs at 1080p, the build in upscale will upscale to 4K. Still doesn't look as good as 4K and it sounds like they're aware and trying to spin it.

I honestly wouldn't expect anything else after how they've handled Control in general.

If anyone cares, MS denied my refund stating that the allowed refund time (14 days) has passed, and therefore I am ineligible for a refund. I’m not going to give up though.

If they refuse, I will literally never buy a game from MS again. I have a PS5 and a switch - I don’t NEED Xbox. They can either keep their $20, or give it back and make a whole lot more from me considering I buy a LOT of games on Xbox.

Sorry for ranting, I’m just really unhappy with their customer service right now and feel the need to share my experience. Hopefully they fix this for me when I call tomorrow.

So basically the drop from 60fps to 30fps has no difference on base resolution stuck at 1440p.
And 30 FPS only adds ray tracing.
So either ray tracing is using an amazing amount of the consoles power. Or the developers for what ever reason have just left base resolution at 1440p. Thats not that great overall really.

I started the game when it joined GamePass last year to see if I liked it (seemed good) but didn't get too far as I wanted to wait for the next gen version to arrive so I'm not too bothered about starting again - I'm just wondering if they will add the Ultimate edition into GamePass given that they're giving it away with PS+ as I don't want to buy it if I don't need to.

@Dezzy70 Control on PC is very demanding on AMD cards in particular with ray tracing, so I'm not really surprised. Its also very impressive in this game and I'd expect this to be the norm this generation when ray tracing is really used to its potential

@carlos82
Have it ordered digitally so February the 2nd will see for myself and looking forward to it.
Did see a little demo with RT and it did look nice.
Not played Control yet. So I get the next generation version and all the DLC, should be good.
I guess with programming techniques etc and the power of next generation. At 30fps I was hoping for native 4K with RT.

Very excited for this, but that was a crap trailer - something slower that shows off HDR and 4k would have been fantastic. Ah well, not long to go until I try it anyway!

@Trainer I think I saw somewhere that its 900p on Series S

Refund request #2 denied.
Next steps:
-Request refund from 505 who gave me the incorrect information
-Call Microsoft Customer Service 1-800-642-7676 on Monday and speak to a human being

Edit: I responded to the 2nd refund denial email asking the customer service agent to reconsider, and apparently the case was re-reviewed, but again a refund was denied as it it is 2 weeks past the 2 weeks allowed to request a refund. Of course I once again asked them to reconsider this decision, as we either both win or we both lose. It currently appears as though Microsoft would rather keep my $20 than ever see another dime from me again. That’s not good business. That’s not good customer service.

Let this be a lesson for others to learn from.

Edit 2: Response to 3rd refund denial led to yet another "re-review" which led to a 4th refund denial. I've requested higher authority.