Update (Tue 10th Nov, 2020 20:00 GMT): That didn't take too long! The Core Services issue has quickly been fixed, and you should now be able to use Xbox Live with no issues.
Original story (Tue 10th Nov, 2020 18:55 GMT): If you're struggling to connect to Xbox Live and you're wondering if it's a fault with your brand-new Xbox Series X / Xbox Series S, don't worry - it's a Microsoft issue, and the team is working on it.
Specifically, the Xbox Live outage appears to be affecting Core Services, and Microsoft says its engineers and developers are "actively continuing to work to resolve the issue."
We'll provide an update when this fix is (hopefully) resolved in the near future...
Are you able to sign into Xbox Live? Let us know in the comments below.
Comments 9
I'm still on my One X (waiting for FedEx) playing Overwatch in California, so it must not be affecting everyone.
I am on my One S & playing Mass Effect Andromeda in the U.S. & I haven’t had any issues (knock on wood).
Surely they would have expected this surge today? Xbox live is usually rock solid, so am somewhat surprised at Microsoft’s inadequate preparation.
Hmmmm maybe it's a good thing I couldn't get a Series X today then.
If you log into the store, then it will work.
Mine has been connected to live fine for 7 hours lol
Just setting mine up. Was ok to start with but while updating Dirt 5 it won’t let me sign in. This is after people saying it’s back and running
@wazza99999 similar issues here. Left it to download some games and now can’t get in. Definitely not fixed!
Lasted a couple of hours, thought my console was dodgy as me use just went grey when trying to sign in.
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