Head of Xbox Phil Spencer has commented officially via Xbox.com on the COVID-19 pandemic, explaining what the company is doing to help. He discussed the "new growth and demand" presented by the pandemic, indicating that the team is seeing "an unprecedented demand for gaming".
In the article, Spencer mentions that Xbox teams are "working diligently" to ensure Xbox services continue working smoothly, and highlights the important role gaming is playing in connecting people and providing enjoyment during these "isolating and stressful times." Here's a snippet of what he had to say:
"We are actively monitoring performance and usage trends to ensure we’re optimizing the service for our customers worldwide and accommodating for new growth and demand."
Due to school closures, Xbox is also adding a new Education category to the Minecraft Marketplace with free educational content, allowing players to explore the International Space Station, visit Washington D.C landmarks, learn to code with a robot and more. This content will be available through June 30, 2020.
Of course, all of this comes in the wake of various Xbox Live server issues in recent weeks, with the service seemingly struggling under the weight of so many people using it at once. At the time of writing, Xbox Live is working with no issues (at least in the UK), so let's hope it continues to run smoothly.