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Topic: Network speed awful

Posts 1 to 13 of 13

armo29

Hi,

I'm wondering if any one could help. Just as of late my download speed on xbox has been slow to say the least, started on my one x and now still doing it on my series X. Im getting between 500 kbs - 5 mbps which fluctuates.

So far this has been done.
Restarted my xbox/router
rang my ISP and they said it should be running at 200 mbps and nothing going wrong at their end
updated the firmware on my router just incase
contacted MS support - changed MAC address, changed DNS address
NAT type has always been open
Definitely no games running in the background
Tried my hand at port forwarding on my router, not sure how that went but no affect.

I'm out of ideas of what the problem actually is, my speed test comes up at 200 on both xbox and on my pc.

I've tried with Cold War, Borderlands 3 and one from game pass but all going as slow.

Only got my series X yesterday and all I want to see is the updated graphics and what not.

Would super appreciate it if someone could help.

**Edit: Its wired in i've also tried wireless**

Edited on by armo29

armo29

armo29

@Kefka2589 Yeh I tried that, my modem doesn't register anything but the router its weird.

armo29

armo29

@Kefka2589 Yeh I found that aswell googling it, but I'm not with BT, I found a similar setting on my router but it wasn't turned on. I've even tried switching routers to see if that was the issue

armo29

mousieone

@armo29 if your modem doesn’t register anything but the router; I’m pretty sure it’s your ISP.

Does it seem like the Xbox connects and then disconnects and reconnects (or your phone)?

mousieone

armo29

I've tried using my phone as a hot spot with my data and it was still the same speed.

It fluctuations, then stops and eventually starts again

armo29

Vincent294

My original Xbox One had this issue after 5 years of service, turned out the power supply was killed by a recent power outage and stopped working outright after a few weeks of painfully slow Wi-Fi. Hopefully this is a different issue that doesn't require a warranty RMA since Series X power supply is inside the console unlike the original Xbox One.

Vincent294

Xbox Gamertag: Vincent294

nrg630

Yeah I'm having the same issue. It worked the first night using wireless now I can't even sign into xbox live. I'm going to try a powerline adapter but it's not really usable now. Anyone have another other tips about how to fix this?

nrg630

ThanosReXXX

@armo29 When you tried port forwarding, which ports did you use? Ever since the Xbox 360, the following ports are the ones that you need to have opened/forwarded in order for the Xbox Live service to work most efficiently:
(in your case, you may have to forward them both in your modem and your router, depending on whether or not the router offers that option as well)

Xbox Live:

TCP 3074
UDP 3074
UDP 88

Extra ports:

TCP 80
TCP 53
UDP 53
UDP 500
UDP 3544
UDP 4500

@nrg630 This might work for you as well.

'The console wars are like boobs: Sony and Microsoft fight over which ones look the nicest and Nintendo's are the most fun to play with.'

Xbox Gamertag: ThanosReXXX

nrg630

@ThanosReXXX I haven't tried an actual cable yet but it's not working at all on WiFi

nrg630

ThanosReXXX

@nrg630 Here are a couple of links, with some other options and answers. The solution might possibly be in there for you:

On a side note: personally, I'd always recommend connecting your console over a wired connection. Far more stable and reliable.

Edited on by ThanosReXXX

'The console wars are like boobs: Sony and Microsoft fight over which ones look the nicest and Nintendo's are the most fun to play with.'

Xbox Gamertag: ThanosReXXX

nrg630

Yeah I’m hoping that works but I also hope I didn’t get a dud console since it should still work on wifi

nrg630

ThanosReXXX

@nrg630 Well, from what I've read so far, the wifi issues with series S|X are actually a known issue, so it could be something they're still working on, I don't know. As you might have already suspected, I always use wired connections for all my consoles, so I'd never run into this problem myself.

'The console wars are like boobs: Sony and Microsoft fight over which ones look the nicest and Nintendo's are the most fun to play with.'

Xbox Gamertag: ThanosReXXX

dr_lovejoy

Late reply and also not really related but thought I would just add (if you didn't know and for others who come to this thread with slow speeds) that Xbox throttles your download speeds if you have a game running. For example on my connection I get 500Mbps with no game running but this drops to 50Mbps as soon as I have a game running. Not sure why Xbox feels the need to throttle my connection by 450Mbps. Even if they throttled me by 50Mbps (more than most peoples max download speed) it would be enough to communicate with servers for games etc.

dr_lovejoy

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