Many of us are big fans of Microsoft Rewards here at Pure Xbox, but we're also able to agree that the program could use a bit of restructuring on Xbox, particularly in regards to the app which is known for having occasional bugs.
Case in point, the recent Forza Horizon 5 punch card. At the time of writing, it's approaching a week since problems were first reported (in fact, you still can't even open it in some regions), and few people have managed to get it to work:
That's not the only issue we've come across recently. Last week, the Xbox Game Pass Quests for May 2022 weren't updated at the correct time, with the Xbox team apologising and an apparent dev explaining the reasons behind it:
Bit of a rough week for the program, then, and it seems like there may be a few issues going on behind the scenes. The Forza bug will surely be fixed soon, but we're holding out hope for an eventual overhaul of the MS Rewards app on Xbox.
How has Microsoft Rewards been for you recently? Let us know down in the comments below.
Comments 14
To be honest this isn’t unusual. The rewards app has been janky since the Xbox One generation. Sometimes tiles don’t launch, sometimes there is an error, sometimes the app doesn’t launch and sometimes the quests just don’t work for no reason.
Also have a strange bug sometimes where pressing a direction on the analogue stick will move the cursor left but then back right or vice versa. For a while I assumed my controller must be getting drift but it happens on both my controllers and ONLY in the rewards app.
Something definitely needs to be fixed with the app. Hell, I can't even open it from my home page on my Series X, it's just blank and I get a message that says 'We can't get this content right now. Sorry about that. Try again in a while.' Been that way for a week or so. I can still open the app from my games and apps but hopefully things will be sorted out so I can open from the home page again soon.
I do like how the rewards app is used, much better than on PlayStation, it's easy to rack up the points and get $10 cards so I appreciate that.
Im just not a fan of xbox rewards anymore. Due to I still by quite a bit of Physical games. They took away the rewards if you bought the game that way. They only give you points now if you buy it digitally. Its like they cut off a third to half of their fanbase.
I love the rewards. If it’s janky I move on and give it a week. Definitely have missed out but it’s okay.
@themightyant I think it's moving because it reverts back to a certain tile. So when you click on something, then go back to the main rewards page, you expect to be able to move to a new tile immediately, but then the app refreshes and goes back to the tile it thinks you should be on which is usually the one just to the left or right. It happens to me most at the +5 pt ones at the bottom, like the featured games and youtube video. If you just give it a second to refresh before you try to move it wont happen, in my experience.
I had same, oops sorry something went wrong. Been same all week
I tried opening that Forza one but it wouldn't work now my gamepass ultimates expired oh well 🤷♂️
Xbox can't seem to catch a break lately. The servers this weekend, the rough start for Season two battlepass... hope it works out soon
What the heck is going on with Xbox since Friday!?
Just get it together…
The rewards app has been working fine for me. But I also don't have that FH5 punch card either.
Most of the time, the rewards app is just a bit "stiff" but registers properly (even if it takes a few clicks). Every now and then, a punch will fail (usually achievement related) and the Forza 5 card is one of those times.
Finally got the 500 points on the forza card after contacting rewards customer service
@Clankylad That used to happen to me as well. But then I realised that I wasn't signed in to my Microsoft account on the Bing app. After I signed in it has always been working. I mean Bing on my mobile phone. I use the Bing app on my mobile phone to quickly rack up my searches and it always works. And it works immediately as well, which is awesome !
I completed the FH5 punch card except for the earn 500pts for earning an achievement in fh5. I got 2 achievements and neither one registered and it still hasnt counted i got the 2 achievements on may 3rd. A month ago i almost lost a 35 week rewards streak(earn 200pts rewards task) the only pts i got credit for was the 3 pts for doing a daily task. I thankfully got the credit with the help from xbox supprt. This needs to b fixed and it just seems like its not a concern an
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