The botched launch of Xbox exclusive CrossfireX has been a real shame this month, with the multiplayer portion receiving some pretty poor first impressions, and the single-player campaign not releasing on time with Xbox Game Pass due to a day one glitch (that still hasn't been fixed at the time of writing).
In response, developer Smilegate has already promised various improvements, and the game's Executive Producer took to the web over the weekend to issue a personal apology, stating that "it felt like we’ve betrayed the trust of our players." Here's a bit of what Sooro Boo had to say:
"It’s clear that we have inadvertently disappointed many of our players and fans that have stuck with us for a long time. You mean everything to us and I felt that you deserved more than just a simple patch note, which is why I wanted to take this opportunity to personally apologize for the current state of the game..."
"There will always be bugs and various issues when it comes to video games, but we felt that CrossfireX’s current issues had to do more with the core fundamentals of the game and that it felt like we’ve betrayed the trust of our players. There is simply no excuse for this, which is why I wanted to make a personal apology and explain exactly what the issues are and how we plan to overcome them."
Boo picked out three key improvements that are in the works at present for CrossfireX's multiplayer, which are controller sensitivity issues (expected to be fixed in February), balance improvements for the "Boogieman" (again expected to be fixed in February) and an ADS issue with the CAR-4 (fixed in the next expedited patch).
Last week, Smilegate also promised that more customisable aim settings are on the way in March, along with a fix for sliding issues — plus, the team is "working to add more maps to both the 'Classic' and 'Modern' multiplayer modes."
It's been a rough start for CrossfireX without a doubt, but hopefully it can turn things around in the coming months.
What are your thoughts on the Executive Producer's statement? Let us know in the comments below.