Well, after that headline, it wasn't going to be great news, was it?
In the USA, Amazon have temporarily removed the Kinect-free Xbox One console from sale, due to a wave of customers reporting to Amazon that there is either "something wrong with our inventory of the item, the way we are shipping it, or the way it's described."
We're guessing that this is down to the "noise" issue that seems to have been a problem that more than a handful of users have reported, although that is conjecture at this point in time. Given that the removal is only of the Kinect-free system, and that the noise issue appears to only affect those who purchased the Kinect-free system (although some say that unplugging Kinect from a system that was bundled with it causes the same issue), we'd say it was a fair bet.
We should stress that other bundles are unaffected, and are available for sale and preorder as normal. It's just the standalone Xbox One that's been removed at this time.
If you have purchased an Xbox One that makes an unwanted noise (and by that, we don't mean kids yelling out obsceneties when you're playing Madden NFL 15 online), Microsoft has stated that they will exchange your console for a brand new one. You need to file a request with http://support.xbox.com, who will hook you up.
Comments (4)
Must be a new hiccup in the assembly process. Owell I say good enough you should have bought one earlier.
Probably a problem with their units because i bought a kinect-less xbox one a couple months ago when they first came out at GameStop and mine runs great and is VERY quiet (I sometimes forget to turn the system off how quiet it is lol)
Microsoft already said they would replace those consoles, so those people that bought it off Amazon can probably just get in contact with them and get a new one
@hydeks I bought a Kinect-less Xbox One soon after it released, and haven't had any problems so far. Granted, I haven't bought any games for it yet, but I have browsed online, watched TV while running cable through the HDMI port, made an avatar, etc.
I will will be keeping a close eye on it once Sunset Overdrive releases, just to make sure that everything's okay
-Sigh- Things just keep looking more bleak for MS at the moment. Hope they bounce back.
Tap here to load 4 comments
Leave A Comment
Hold on there, you need to login to post a comment...