Topic: One X shutting down - what is normal?

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We bought a used One X through Gamestop the other day. All of the games we have, so far, have been downloaded and played straight off of the hard drive. Since it's summer, my kids have been playing it almost non-stop until some other activities start later this week.

This evening, it started randomly shutting down with no warning message. My son was playing Battlefront II when it happened. He gave it a few, turned it on, and then a about 10 minutes later it happened again.

It's in a well ventilated area with no clutter around it. However, given how hard they've been playing it and for how long (plus it's all running off the hard drive), my guess is over-heating? (though he said it didn't feel hot to the touch)

I've never had a One X, so I guess I'm just trying to find out what would be considered normal when it comes to shutting down due to heat... or if I need to take it back to Gamestop.

Edited on by jntdroid



I would contact Microsoft before returning it to Gamestop. If you contact Microsoft and something is wrong you could make arrangements with them to send it in for repairs.

Edited on by Tasuki

RetiredPush Square Moderator and all around retro gamer.

My Backlog


Well I bought it from Gamestop, and it's not even a week old, so it feels like it should be on Gamestop to make it right before having to go through the hassle of sending it in for a repair... assuming a repair is even needed, which is what I was trying to find out. I've read a couple of other places that BF2 can crash and shut down the One X from time to time, so we're keeping a close eye on it to see if it happens again. So far it hasn't happened since those two instances the other night, though it hasn't been played as much either.



@jntdroid have to say I agree with you, if you keep having problems then I would return it to where you purchased it.



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