Xbox Fan Feedback Survey Highlights Game DVR As Biggest Series X|S Issue

The survey was done on big Xbox markets where all services are available as it completly lacks rewards support that is still only available at a small number of countries (with even many european countries out)

Yeah, pretty much agree here. Xbox game captures have audio sync issues and have had for a long time. Meaning your audio is about 1.5 seconds out of sync with video. Means I have to video edit any clips I want to share, pretty stupid.

The Xbox UI has been terrible since the launch of Xbox One sadly, they switched over to the Windows 8 Metro UI and never fully switched back after MS abandoned that type of UI. It was one of the major reasons I went with PS4 over XBO last-generation, as the UI was much smoother, simpler and easier to use. If I had the customization available, I'd probably get rid of about 60% of the UI my Xbox has. xD

My biggest pet peeve for Xbox DVR is just how slow it is at pushing everything to the cloud. You take a cool screenshot to share on the Xbox app and it makes several minutes before your capture is ready to share. It’s a 4k screenshot, this should be near instantenous.

How is the most wanted feature DVR? Who even records their gameplay? Is this a streamer thing?

I just wish they would finally fix the audio delay when using an eARC capable soundbar. Playing games and having the audio lag by half a second is infuriating when you have a good (expensive) setup.

I still think both consoles are missing a serious trick not having proper DVR and streaming options. In 2022 console gamers should be able to stream gameplay within a few button presses with fully integrated customisation options to take away the requirement of PC and capture cards. I know it’s technically possible atm but the process is so bad and also includes paying extra for 3rd party services like lightstream for customisation.

I don't really record often so haven't had the DVR problems but can understand if you do that's annoying as hell.

I HAVE had many OS problems. Not anything major or broken, just small little annoyances that build up. From sluggish OS at times, quick resume failing, to Apps not starting properly, HDR not engaging properly (especially Rewards) when going back and forth to the dash, etc.

None are deal breakers, it's still a marvel of a machine, but there's room for improvement too.

@CrazyJF Using the Share Button , mine pushes screenshots near instant. Videos take a few seconds.

Using the manual video capture seems to take forever.

🤷‍♂️

I'd personally put Achievements a bit higher on the priorities list, but the concerns look good. My main issue with the X after having one for just a few months is I have to frequently restart it because it boots up from Instant-On mode in 420p and with the sound muted... and no, it's not my tv.

@NEStalgia have you never done something cool in a game to show someone.....ie in apex yesteday as octane i hit my jump pad while punching making jump straight up and i turned and killed the gut on my building before hitting the ground....just a example of a recent video i took to show some friends.....i dont stream but if i do something neat or stupid or find a bug ill take a 30 sec video of it to share...but it sucks how long it takes to upload and then just to find out the audio or something stupid went wrong...

@NEStalgia not at all. I sometimes share moments with my step son. If something daft or cool happens in a game I play I could of course tell him about it but showing him the clip on my phone or on the TV is great.

The DVR would be laughable for streamers, by default it only records the last 30 seconds. I think that can be upped a little but it’s still not very long at a very good quality.

@GamingFan4Lyf That’s weird. Maybe I should report it if this varies per user then. I just assumed the experience was terrible for everyone. I don’t share screenshots often enough to be a real issue either.

In any case, thanks for the heads up!

My biggest issue with Series X is that it doesn't seem to support turning my TV/Sound bar on and off, and changing the volume like my One S did with the exact same setup. It means I'm switching between three remotes to operate it.

@metroid02 Which TV do you use? I’m curious because it took forever to get the audio lag to pretty near zero on my LG CX using optical out (my amp is quite old and doesn’t do eARC).

Apart from the audio sync, recording length also renders the game dvr pointless.
Not sure why it's so gimped on Xbox compared to PC when it's meant for Xbox.

The DVR is next to useless. I can record 1 hour of 1080p footage on my almost 6yr old PS4 Pro but my Series X can barely muster a few minutes in any resolution. Sorely lacking.

Games is their only issue.

@CrazyJF im using a 2020 Samsung q90t (near top of the line for samsung) with a q800t soundbar (also 2020 and equally high end). Ive connected the soundbar via eARC and the xbox straight to the tv. I could also run the xbox through the soundbar, but thats not an hdmi 2.1, and i like my 120 fps games.

Ive also got the lag down to next to nothing, but it still feels like an error that shouldnt be happening, especially since the ps5 doesnt struggle with this.

Swap 1 and 3 for me. There's a lot to take into mind when it comes to AV sync, there's even reasons why televisions have their own offset. I personally rather have a bigger amount of non sports ball and pew pew games vs "better" DVR due to Johnny "sportsBall" McGee not understanding that using a $200 big box store tv that claims to be UHD along with a bypass for his 1992 "hi Fi" sound system may create av issues all around.

@Shigurui I get what you’re saying, but apart from the PS4 allowing much longer captures, I think the Xbox Game DVR is better for me.

I think my PS4 is even limited to 720p captures, which was a surprise, as my old old One S supported 1080p for a long time. Plus, capturing to an external drive helps to solve the issue of longer captures, though then you run into limitations with sharing media from an external drive, which is so frustrating.

Having said that, the ease with which I can get my internal Xbox captures off the console is streets ahead of what I saw on my PS4. I can upload to my OneDrive / social media from within the captures list, where the PS4 has to copy to external media first (unless you’re sharing to social media)., and takes a looooong time to do even that.

Of course, there are still a multitude of reliability issues with Xbox Game DVR, and so they need sorting asap. Once they are, I’d much appreciate the chance to make much longer captures (a la PS4 / Xbox external HD), and also the option to copy my externally captured clips to my internal storage, for uploading on console, instead of my PC (though if they massively extend the internal capture limit, I’d stick to internal). There must surely be a metadata field they can add to Xbox captures that shows them as being legitimate media for transferring, in this day and age.

As for the OS, yeah that’s pretty rough on older last-gen, though I didn’t remember it being that bad when I was still using my One X - and on Series X, I love how snappy it is, for the most part. I love the Home menu integration , especially as it’s fairly customisable, so I know how to get to most settings fairly quickly and easily. Having said that, wouldn’t it be ace to be able to toggle-hide everything, so we could enjoy our backgrounds, instead of peering round them…

@Giantkiller Streaming without a capture card takes up resources and hits your fps. Some GPUs mitigate this with dedicated encoder chips, but that only handles the encoding part and not capturing and rendering the scene elements to be encoded.

Not to mention on consoles, you're much more limited in customizing your stream.

With Series X barely hitting the 4k60 target, I'd rather use a capture card. Disabling Xbox DVR can improve Series X performance I've heard.

I would like more 2nd party game purchases at least until their 1st party games start coming on line at a good pace which probably won't be until 2024. A combination of a lot of quality 1st party and a good number of high quality 2nd party is a winning formula that will make sure you gain a lot of new customers.