We've seen a lot of custom Xbox Series X and Series S bundles being given away by Microsoft over the past year, either via Twitter or as part of Microsoft Rewards. While many have questioned whether anyone actually wins them, it's been proved they do — although one unlucky Xbox fan happened to find this out the hard way.
Taking to Reddit recently, the person in question (we're going to keep them anonymous as they included some personal details in the attached photo) mentioned that they won the recent Far Cry 6 Xbox Series X custom bundle, which included a Far Cry branded Series X and controller, a digital copy of Far Cry 6, a Samsung NEO QLED TV and more, with an approximate value of $4288.98. Unfortunately, they never saw or replied to the emails they received:
"Thanks for entering a Microsoft Rewards sweepstakes. Pending official confirmation you've been drawn as a winner of a Custom Far Cry 6 Xbox Series X Bundle. Approximate retail value (ARV) or Prize: USD $4,288.98."
"Please confirm your full name, mailing address, phone number and age, and we will send you a potential winner package for completion. We will need you to reply by Friday, October 22, 2021, or your prize will no longer be available."
Based on the Reddit comments from other Microsoft Rewards winners, they've suggested that if you happen to get an email from the company "IC Promos" about winning a competition, you ideally need to email them back ASAP, and you may even need to email them back a few times before a Microsoft representative finally gets in touch to sort out your prizes. The whole thing has been described as a little confusing and "drawn out".
Here's what one person had to say about the process of winning an Xbox One S a few years ago:
"The email was sent by a promotions company not Microsoft directly. It looked like a basic template and honestly kind of sketchy. I did some googling to vet the promotions company and then emailed back my info.
A month passes without a word and then they email me again saying that I need to send in my info within 2 days or else my prize would be forfeited. Once again, sketchy. I emailed back saying that I already did and sent the previous email as proof. The next day, I get an email from an actual Microsoft representative (oh good, it wasn't all a scam)."
Unfortunately for the Redditer who lost out on the Far Cry 6 Series X bundle, it looks like there's no way of claiming that prize now — especially as the Microsoft Rewards website suggests "Greg E." from Oklahoma City ended up getting it.
This admittedly could have happened to any of us though (we'd probably have missed it too!), so if the person in question is reading this, try not to feel too bad... you're not the first to have done this, and you won't be the last either!
Have you won a competition via Microsoft Rewards before? How did the process work for you? Tell us below.