If you've been finding recently that you've been having issues with your Xbox controller losing sync and/or randomly disconnecting, you're not alone. As part of the latest round of Xbox Insider updates, the team has confirmed that it is continuing to track a bunch of problems related to this, although it has also fixed a few of them.
If you're a part of the Xbox Insider program, it is advised to report instances of this if you come across the issue/s. If you're finding that controller input isn't working when certain games are launched, the provided workaround is to "reboot the console and relaunch the game", but again this issue is being investigated.
- We’ve received some reports that users’ controllers are randomly losing sync or disconnecting from the console. If you encounter this behavior please make sure and report this issue after reconnecting.
- We’ve received reports that controller input is not working when a game is launched.
- Workaround: Reboot the console and relaunch the game.
Meanwhile, those who have updated their controllers to the latest firmware have reported issues using the controller via Bluetooth on Windows 10. The team is investigating this too (USB and Wireless Adapter connections are still working).
There have been a couple of controller fixes implemented recently as well, with the most recent Omega update for Xbox Insiders rectifying an issue where "controllers were unresponsive for several seconds" when connected to the console, as well as additional fixes to address users seeing the power menu instead of the Guide when pressing the Xbox Guide button on the controller.
Hopefully all of these issues will be fixed pretty quickly, but it's nice to get the transparency in the meantime.
Are you still having issues with controller syncing on Xbox? Let us know down in the comments below.
Comments 9
well Normally id agree but after sending my original controller in for warranty replacement .. every controller I have received back went back within 10 days. I am on number 8.... stick drift, bad batts, unresponsive buttons and connection issues . im going to say junk hardware.
No sync issues, but I have started to get L stick drift on my primary controller. Luckily I have a second, which I've switched to, but a pain all the same.
Does anyone have any recommendations around / experience of the process for getting this fixed in the UK? Presumably this should be covered under warranty?
Still the problem of disconnection since November/December.
Today 10 disconnections in not even 2 hours of play.
I'm fed up with it.
No sync issues too. Just controllers with unresponsive button A. Requested for replacements. All 3 replacement controllers have the same issues. Really frustrated
Touch wood I've had very few issues with XSX - I do get the "controller doesn't respond for a few seconds" when turning on the Xbox which I hope this firmware fixes, and I've had once when Quick Resuming a game that the controls weren't recognised until I restarted the game.
Other than that thankfully I've been OK, whereas I had major issues with my Xbox One (VCR one but without Kinect) controller that came with it - the B button started getting stuck after too much AC assassinations, and other buttons started to follow. Newer ones I bought were fine, so guess as the generations go on they iterate on them?
Yep been having these problems with connection for a long time but think I managed to solve it by now always having the controller plugged into the console. Only did it because the battery ran out and didn't have spares but noticed I didn't get any connection issues so have kept with the 'workaround'. Means I have to sit on the floor to play though. Makes playing the PS5 like a treat because I get to sit on the sofa! Although one of my PS5 controllers now has drift problems as well! Just can't win! And don't get me started on the switch controllers 🤣
I've had one disconnection so far within 1 month of using the Series S. Opening the power menu instead of the guide is a constant issue too, I'm glad they're addressing this. But the most annoying problem imo is that sometimes the sound glitches when using my ear phones, which yesterday required a full turn off instead of a reset to fix.
@Jo_night My controller's A button is also kind of unresponsive. I figured if the pressure is not in the center of the button, sometimes you'd have to press harder or it wouldn't register.
Yes mine regularly loses connection, only solution is to pull the power on the XBSX and then put it back in again. Then after a complete restart the controller will finally work again. Pretty damn annoying tbh
I haven't experienced one in a little while but controller sync issues were happening fairly consistently since launch. Pulling the power cord and a hard restart fixed it but it's very annoying. More problems than the PS5 that's for sure.
Now it looks like I'm getting some stick drift as well. Man, controllers aren't what they used to be.
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