The popular Modern Vintage Gamer has come out with a video report over the past 24 hours which has certainly caused quite a stir on social media, focusing around a reportedly "serious problem" with DRM issues on Xbox Series X. The video in question has prompted one Xbox developer to come forward and shed some light on the issues at hand.
In his video, MVG highlights that the Xbox Series X in particular has a "heavy-handed DRM measure in place" that makes using the console offline more difficult than ever, explaining that Xbox One and Smart Delivery disc-based games don't always run if you're offline, typically due to requesting some kind of initial install or update.
He also highlights that the Xbox Series X, like the Xbox Series S and Xbox One, requires an internet connection in order to set up the console for the first time, which in theory would render unused consoles "useless" once Xbox Live is eventually shut down in the distant future.
Over on the ResetEra forums, one Xbox developer by the name of OscarK has responded to the video in question. In his lengthy response, OscarK states that the main takeaway from the video is that Xbox needs to improve on its "on-console error messaging."
"Having watched the video and read through the discussion here, my main takeaway is that we (Xbox) need to improve our on-console error messaging; the very generic and unclear error messaging clearly adds confusion and can lead to mistrust of the system. There is actually an effort internally to revamp licensing related error messaging, and I will ensure that this feedback is heard internally to continue driving that effort."
In a rather long response, OscarK explained how different generations of Xbox games require different methods for installation. For example, an original Xbox game needs to be online to install the files required for the emulated version. Perhaps more interestingly, and less well known, is the difference between physical versions of Smart Delivery titles. As detailed by OscarK, there are a variety of reasons why applicable games require different installation processes.
Smart Delivery discs vary in content for a variety of reasons:
- Discs like Forza Horizon 4 were pressed years before Series X|S existed. Repressing discs is expensive and doesn't actually help anyone since it'd require the user to repurchase anyway.
- Discs like FIFA 21 were pressed with a stub of the X|S version as that version simply was not ready at the time that discs were pressed.
- Discs may not be able to contain both versions of the game for space reasons. Which versions are pressed is up to the developer, but I would expect that it will generally line up with whichever was the primary version developed; for now cross-gen titles are primarily targeting Xbox One, but that will change over time.
In MVG's video, he also points out that although setting your system as your 'Home' console rectifies many issues, he's still had trouble getting games such as Ori and the Will of the Wisps to run offline. The reason, as OscarK explains, is a "one-time connection required for compatibility", meaning the game needed to be played online once. He explains the process, but in layman's terms, it's a registration step.
Despite the explanations, he did acknowledge that Xbox needs to find a better way at communicating these processes. In a final comment, OscarK added, "licensing is a complex area especially with discs and external HDDs and we can do better informing the user; I will take this away to the team and ensure we internalize this."
Similar issues have been around since the start of the Xbox One days. They're the remnants of the architecture in the console, which was originally intended to be an always online device. That being said, the fact that Xbox acknowledges these issues and has accepted they need to improve their error messaging is a great step.
What are your thoughts on the Xbox Series X's DRM? Let us know down in the comments.
[source youtu.be, via resetera.com]
Comments 35
I saw the video and agree with MVG in many aspects but there is one thing I think he might had been wrong about: PS4 at least has the same issue with digital purchases requiring the console to be set as the “Primary Console” for it to play digital purchases offline.
It is possible his PS5 was already set to be primary, because every time you settup a PlayStation it asks if you want it to become the primary console. Xbox does not do this, as of my last settup.
Edit to add:
I have opted for all my Xbox games to be digital purchases, in great part because I already knew the Xbox disk situation was a hit of a joke. I would never recommend Xbox to someone with that is extremely onto physical games and offline play, since Xbox are basically useless without internet for at least settup and most game installs.
I do think MVG is a bit overly pessimistic about the future of the store. 360 marker might eventually shut down, but MS has a single store front for Xbox as of XBox One. I really think MS goal is to, going forward, maintain the one store for as long as they are in the business. Basically, we should expect (I hope) for Xbox one/S|X market to be as durable and reliable as Steam. Can we expect the company to someday get out of the business and close shop? Sure, but as likely as Steam closing down.
I only buy physical games for Switch and PS4, because I really don’t trust either digital store.
Once in a while I buy a physical XBox game, but only if I see the game ridiculously cheaper than I ever seen it on a digital sale. Some publishers like Activision never make decent digital sales, so it’s cheaper to get a liquidation disk copy.
Personnaly, I made peace with the fact that I don't need to buy discs anymore. And that's on Xbox.
And Smart Delivery.
Basically, now, when I buy some disc, it's just a key to download and install the game. So it's now as if I bought the game digitally, except for the fact that in this case I NEED the disc to launch the game.
So, now, I finally accepted that buying a game digitally is very often the more convenient way. To me, at least.
Still, I make exceptions, sometimes. Like Resident Evil Village, which I found 20 bucks cheaper in physical (and new), so I bought the disc. But it just made my console download the digital version of the game.
I guess "This Is The Way", now, at Xbox.
Yeah I figured anything online is like this right now or I just assumed it was. I'm always online when I'm on PC or any console or really any television. If I want to unplug I walk outside and go for a hike or go see some friends.
Definitely not a serious problem for me because I've dealt with DRM for 18 years now. Personally, I rather have it this way instead of keeping boxes and cds around to keep my install key. I'll only buy certain things physical. I got rid of my game cases a few years ago to save on a whole book case for storage.
It's just legitimately not a big deal. Xbox Live won't be offline for decades to come, and by then, a solution will have been implemented. MVG fear-mongering, as usual.
I now see physical games as "trading cards" anyway, there for the collection and to fill the shelf but will always be continually updated rendering the discs obsolete further down the line. I've no worries of MS closing the store so I will continue to buy physical xbox games. As for needing Internet, an online connection is pretty much as ubiquitous as an electricity supply (at least in markets where MS sell xbox) and the console doesn't operate without electricity.... I'm fairly confident I'll always be able to connect. Also for the future I'm sure MS will still allow legacy devices to connect to the network for the purposes of the stores and achievements.
The question of "what happens in the future" still remains though. Do they have any type of fail safe planned once the console is officially retired to sort of unlock it?
Half of this guy's issue with digital games is he didn't have the console set as 'Home'. It's the same on PS5 for me as well.
If you do that, digital games can be played offline so long as the actual game itself doesn't require an online connection. That part is of course down to the developer, not MS.
The Smart Delivery aspect is just the reality of the feature. You can't fit 2 versions of a game on one 50GB Blu-ray disc and it's too expensive to press 2 discs to go in one case.
Obviously this will be a non-issue once games become fully next-gen only.
The main issue for me is MS need an offline option to set the actual console up. At the moment, I don't think it's possible without an internet connection.
@blinx01 My Series X is set up as my home console and I noticed during an internet outage last month that I couldn't play any of the games I downloaded from Game Pass. Tested it last week again and I had the same issue.
I think too many here are being overly dismissive of the issues brought up.
You might only care to play games released this year, but plenty of people enjoy playing multi-decade old games. There is a reason Xbox has put so much effort on back compat all the way back to OG XB, and those efforts been praised here.
Can’t have it both ways, can’t brag about back compat and dismiss the console becoming a brick on a couple decades.
Im ok with having to connect it up once to the internet the first time you turn it on.
Also why wouldnt you set your console up as your home console? is that because of game sharing
@TheRealPaperKut
You can only play games you actually own offline.
@trev666
Yes, 'Home' console is used for game sharing.
For example, I have a Series X and One X in my house that I use that feature for to game share and subscription share between the two consoles.
I agree with MVG, DRM issues need to be addressed and fixed for the Series X..
@blinx01 Nope. You’re supposed to be able to play Game Pass games offline for 30 days.
@TheRealPaperKut
Oh right, I've never tried that offline so I've learnt something new!
A quick Google says you should be able to play Game Pass games offline for up to 30 days so long as your Xbox to set as 'Home' and you have more than 30 days left to run on your subscription when going offline.
If the game requires an online connection, it won't work though.
Correct me if I’m wrong but this actually sounds like an XB1 issue that’s carrying over and not a Series X issue. (Minus the installation, which we’ve known about). Not that I don’t think it needs to be fixed.
@Tharsman That’s a fair point but the issues their is 360 emulation already requires an Internet connect to read cloud saves. Clearly the DRM is a burden but even without it the Back Compat feature still requires the internet.
@trev666 Rand Al Thor makes he known he shares his games between him and his friend. So his household Xbox isn’t the home one.
@mousieone cloud saves are a convenience. Not being able to play games you own at all is a whole other level of “this just wrong.”
@Tharsman I’m pretty sure due to the way the emulation works you can’t play any of the back compat games without internet. It’s not just the cloud saves. That’s why I’m saying even if they fix this issue, the back compat library still needs the net.
@mousieone you can’t do the initial install without internet.
What about just running the game a decade from now, potentially without an internet connection, be it due to the network being down or because I moved to a farm in the middle of nowhere (reasons for not having wide access to internet are plenty, not limited to these two extremes.)
Will my downloaded/archived copy just accept my disk as proof and run?
@blinx01
"The main issue for me is MS need an offline option to set the actual console up."
This.
@Tharsman err I don’t think you meant to respond to me. I’m not sure your response even makes sense to what I said-
The entire BC program is hinged on the internet.
It is my understanding that MS fixed this problem with native XSX games in that they run without an internet connection. But my point was even if the DRM issues gets fixed for XB1, you still need the internet for 360/OG.
Should it be fixed? Sure. But needing internet for BC games will still be a thing.
Not super worried now, because Big Three aren't going anywhere.
But I appreciate security researchers who look into these connections anyway.
Before Sony, Nintendo, or MS retire a digital platform, they need to decouple the online.
@mousieone I did mean to reply to you. My question is: if I insert a 360 disk now and install the required digital copy, I got all that is technically needed for that 360 game to run on my machine.
I guess I can try test this, but my point is: Can I play that game years down the line by just inserting the disk, to validate the downloaded copy, without having to connect to Xbox live? Or would I be forced to buy it digital and have that console set as home console?
Again, guess I can test this myself, if I find a BC game in my library I have not bought already digitally out of raw convenience.
@Tharsman oh! I see sorry nope BC doesn’t work that way. At least that’s why I have three gamer tags. I have a tag that’s not attached to a live account and I can’t access the saves without it. To be fair the system uses the cloud to emulate the 360 yo save the game. Without the internet you can’t save at all.
Now if I’m wrong, I actually spoke to someone at MS years ago, so somethings changed then. But I don’t think I’m wrong.
Who cares its bumps in the road I am sure you joy in the internet somewhere .
Some really valid issues here that need to be addressed.
I find it very encouraging and even refreshing that the xbox team acknowledged this so quickly!
Negativity and fear-mongering. Screaming with your hair on fire before it’s really even an issue for 99% of people, and still tons of time to figure something out.
Agreed.
Needlessly pessimistic viewpoint from MVG.
If we look at Microsoft's response, it is of the need for better communication on the messages, and not of the act itself.
Microsoft has obligations (not only for consumers) where they need to protect their own, and publishers interests through the use of DRM.
Use use of discs as a licencing tool is an obvious solution in what can become a severe problem to the BC ecosystem.
If a consumer is unable to connect to the internet, or other services such as electricity, they should expect their options to be limited.
I have been a big supported of digital Xbox titles & amassed a library of >2500 games since the 360 launch
At the start of April this year access to my MS account was disabled out of the blue and I have now lost access to my library & games saves
I have been "compliance locked" for apparently breaking T+C's
If you Google "Microsoft compliance locked" it may make you reconsider the advantages of a digital library
I have offline access to my games on my Series X home console, but if it breaks or I want to replace it I am screwed - £50,000 of games lost; same for 360, titles are locked to my main 360
The chances of getting a compliance locked account back are remote at best & it affects EVERYTHING - emails, Skype, Teams, PC, XBox
Despite this I still love my XBox consoles....
@GlasgowGuy
I've read horror stories from Compliance Locks.
With such a large eco-system from Microsoft, there are so many ways in which the T&C can become an issue. For instance, synching your phone with OneDrive is a very common instance that causes such Compliance Locks with content that may be identified as against their T&C (even if it's not).
Good luck in getting your content back.
I found this link:
https://answers.microsoft.com/en-us/outlook_com/forum/all/microsoft-account-locked-compliance-lock/c99f2fd3-c03f-414e-83f2-eb9eba2db4b3?auth=1&page=1
Thanks JGL - I had already looked through that forum thread & it's one of the many that has me seriously concerned
Seems to me when things are going well MS are great but any issues and you are thrown under the bus
In my case it is probably due to buying games from foreign markets, although it seems very rare to be banned for this. Annoyingly all 360 games (>1000) have been bought in the UK and these are the ones I am probably most concerned about as so many are now delisted, although losing the delisted XB1 stuff hurts too - all the Forza Horizons, Marvel Ult.Alliance 1+2, Deadpool, Rock Band content
Losing 15 years of game saves hurts too as all cloud based. As I am a glass half full person, I am looking at this as a chance to replay some old games again....
What exactly is a DRM?? What does it stand for? Anyone? Thx
@joey302 digital rights management
I expect these consoles to be fully hacked by the time the servers go offline.
@mousieone ahhhh ok thank you very much! 👍
Replace `Xbox` with your favorite platform or console of choice (e.g. PS, Steam, iPad). Is there any that don't require INet access at some point? Why is this remotely a big deal to anybody who owns one? At most a warning label on the box but honestly that is like putting a warning label on a TV saying you have to have power for it to work.
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