Update: The original version of this story claimed a judge agreed to pull the Xbox controller drift lawsuit out of court. VGC has since apologised and explained the information provided was not entirely correct.
Below, you'll find our updated story on the lawsuit:
All the way back in April last year, Xbox fans filed a lawsuit against Microsoft regarding drifting Xbox controller issues. Now, once again, the company has called for the case to be pulled out of court.
As reported by Video Games Chronicle, documents seen by the publication state that Microsoft has asked Western District of Washington Judge Ricardo S. Martinez to have the case moved ”to a consumer-friendly, individual arbitration process”, as per the Microsoft Services Agreement. It later added that “the court therefore should compel Plaintiffs to arbitration, where they can litigate their arguments as to scope, unconscionability, and disaffirmance.”
“The avid Xbox gamers who bring this lawsuit repeatedly agreed with Microsoft to submit their disputes to a consumer-friendly, individual arbitration process.
The Court therefore should compel Plaintiffs to arbitration, where they can litigate their arguments as to scope, unconscionability, and disaffirmance.”
According to the original plaintiff (who was later joined by another seven this past October), the potentiometer within the analogue stick of Xbox One controllers, and particularly the Xbox Elite Series 2, contains an issue in which unwanted electrical contact occurs, causing stick drift. They also claimed at the time that "a large volume" of people had been getting similar 'drifting' issues going back to near the launch of the Xbox One.
The plaintiffs had recently fought back against Microsoft's desire to pull the case out of court, but the company is clearly intent on continuing its pursuit to have have the matter handled via arbitration instead.
What do you make of this? Give us your thoughts down in the comments below.
[source videogameschronicle.com]
Comments 9
2 of my launch xbox one controllers both have it. On so badly that you cannot use it
@Terrin Did you reach out to Microsoft? They gave me a brand new Elite 2 for free and kept my dud. I ended up with 2 sets of attachments as a result
Well, my Elite 2 left analog stick has slight drift issues and I imagine it's only going to get worse. Disappointing, to say the least.
@XBontendo where it wasn't an elite just base controllers and launch at that well past any warranty
I've had drift issues before, the trick to fixing it is to put your mouth all around the stick (yes I know) and blow air into it really hard. I know it looks wrong, but it fixed my drift issues.
@Terrin Ah, gotcha. That's a bummer
Some posts are so instantly classic they must be immortalized in signatures. It sounds almost like a Don Matrick response!
"The trick to fixing [drift issues] is to put your mouth all around the stick and blow"
-gutrippabear, Pure Xbox
I must admit that this is one area of gaming that I think Microsoft has let gamers down on very badly over the past lot of years.
After doing such an AMAZING job with brain the brand back to what it is today, (with the help of game pass ultimate) it's a crying shame that we still get headlines like this.
I wouldn't say anything bad against Phil, IPWT, but he needs to have a word with hardware...
@Bruvas its the elite 2 that have this issue my elite one is fine but i have 3 elite 2s all broken 2 of three have recently been replaced by MS and one inside of 2 months is already showing signs of drift on the right stick and is being sent back AGAIN....so they have yet fix the problem even on their replacement controllers.
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