Update (Sun 22nd Nov, 2020 11:30 GMT): Microsoft has now acknowledged this issue of media applications failing to produce black colours correctly, and a fix is reportedly on the way in the near future.
Here's what Xbox Series X director of project management Jason Ronald had to say about it:
"Appreciate the initial report from @Vincent_Teoh and a fix for this is on the way. Join the Xbox Insider Program if you would like to receive our latest updates first."
Original story (Thu 19th Nov, 2020 16:15 GMT): One of the key features outside of gaming for the Xbox Series X is the ability to play 4K Blu-Rays of our favourite films and TV shows. Yet, it seems as though the console doesn't produce the black colours correctly.
As shown in a video by HDTVtest, the Xbox Series X appears to not deliver a true image with blacks being output correctly. As identified, the colours instead are portrayed as a "very, very dark shade of grey". What makes the issue even more unusual is the fact that games don't appear to run into this issue.
"The Blu-ray app on the Xbox Series X would always display a black video signal as a very, very dark shade of grey with RGB subpixel values of 11, 11, 11, resulting in a minimum luminance level of 0.00243 cd/m2 instead of 0 cd/m2."
For most people, this may not be an issue, but anyone who is sensitive to colour correction may be slightly bugged by this. Many, including myself, have purchased OLED TVs in preparation for the next-generation of systems, which makes any issues such as this slightly disheartening.
Having tested a 4K Blu-Ray (thanks, Avengers Endgame) the effect will seemingly pass most people, but messing around with the TV settings did accurately show that the image is not 100% black. Hopefully this is something that can be patched in a future update.
Would anything like this bug you with your console? Let us know in the comments below.
[source youtube.com]
Comments 15
Hopefully fixable, but I’m not bothered by it in the slightest. I’ve literally never even touched a 4k blu-ray and very likely never will. I stopped purchasing physical movies/tv shows about a decade ago. If I can’t stream it or download it, there’s plenty of other excellent content I can - enough to last a life time and miss almost nothing.
Reminds me of when the Xbox One X bluray player didn't work properly at launch and had to be patched.
The only issues I'm bothered about are the fact that it takes a few seconds for the sound to kick back in after pausing a 4K disc during playback, plus I had audio synching issues on the One X. At first, I thought it maybe something to do with running it through the Yamaha AVR, but I get the same results running it through the TV too. Don't get that issue on anything else (PC/PS4 etc)
The blu-ray app on the One S is pretty shoddy with some crashes and audio sync issues (not present with same disc on another player). For some reason mine also seems to fail to read most DVDs and some 4k discs. Never had a problem reading a standard blu-ray though.
Doesn't sound good, but I'm guessing this is one of them things you wouldn't even notice unless you are told.
Most of my movies are now purchased through my Apple TV as I’m trying to go all digital so my disc drive is seeing less and less use
I think for people bothered with this, they won't be using this for 4K Blu-ray playback anyway.
No Dolby Vision support for 4K Blu-rays.
Yeah, I have moved my bluray player to another room and do enjoy 4K UHDs in bed on the Series X and this is a bummer. Please patch the app!
I hope that issue isn't a problem when I get mine next year. This is one of the features I want to use the most, especially since my X1 disc drive doesn't work.
Never picked up a blu ray disc, never inserted a disc of any kind into my 1 X. Not concerned, however, I am sure they will patch this up so others can enjoy it properly. Sounds more like a software issue.
Series x digital with 2tb next christmas
Hearing this doesn't surprise me. On my old Xbox one the Bluray player was super wonky. Eventually the disk component just stopped working completely.
I never use stuff like that. All my movies are digital. Never touched blue ray. So wont even use the function on xbox. But nice to know that an update is coming.
Nice to hear.
The 4K blu-ray player has never worked on my OneX. It always crashes.
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