Customer Reportedly Receives Xbox One X Instead Of Xbox Series X

There's been a lot of talk about whether the Xbox console naming convention is too confusing with the arrival of the Xbox Series X and Xbox Series S, and even the retailers seem to be getting mixed up!

Yesterday, an Xbox All Access customer took to Reddit to report that they'd received their Xbox Series X pre-order, but instead of the next-gen console, they were greeted with the current-gen Xbox One X.

The order (which they "triple checked") was apparently made through Telstra in Australia, and after contacting the company, they were reportedly told to go through the return process and order a new one.

This story has also been shared by Australian outlet Press Start, which indicates that the person is a member of their Xbox Series X community and has been "advised that she will have to return the unit and re-order".

Do you think we might see more instances of this? Let us know your thoughts down below.

[source, via]