Where have we seen this before? Over the past 24 hours, Amazon has been sending emails to its Xbox Series X pre-order customers in the US, informing them that they might not receive their new console on launch day (November 10th), which is exactly what it's been telling PlayStation customers recently as well.
There are lots of reports of this all over the web, and here's how the email reads:
"We're contacting you about your order of Xbox Series X to let you know in advance that you may not receive this item on the day it is released due to high demand. We are making every effort with the supplier to procure more inventory. We will provide additional updates once more information becomes available."
It's a near carbon-copy of the email that was sent to customers a week ago who had pre-ordered the PS5, so we're assuming this is more of a precautionary warning rather than a guarantee of any delays.
We suggest not making any rash decisions for now (we'll obviously keep an eye out for any updates), and it's worth noting that no customers outside of North America appear to have received this email as of yet.
Has Amazon contacted you? Let us know in the comments below.
[source reddit.com]
Comments 34
Do they not check how many they have to sell before opening up preorders?
And that is why I'm so proud for having preordered it at my local shop. I was the second person to wait in front of the shop before its opening (the guy before me was there four hours in advance ! While I came only two hours before the opening)
So, I'm pretty much sure to play on my brand new system on day one. I really feel like a child before Christmas, right now !
That is why Amazon was not my choice for pre-ordering. In fact, they were the last option had I not been successful finding a pre-order elsewhere...
I have had an email telling me my pre-order is secured and will be dispatched in time to arrive on Day 1!
I wonder if it is for people that got their orders in later. Neither my girlfriend nor myself have received this email.
So I guess Rand has made the right choice.
I was first in line at local Game UK. Wouldn't even consider ordering online
I really dislike amazon and everything they stand for so it was natural for me to avoid preordering with them thankfully. Hopefully ordering straight from MS is fine!
@carlos82 Doubtful, and probably with the same mentality that causes airlines to constantly overbook flights; if someone cancels their flight or doesn't show up, there's guaranteed to still be an arse in that seat when the plane takes off.
@Medic_Alert @Fenbops Ordering from Microsoft is fine in my experience, I didn't do it because I came a bit late.
@VenomousAlbino Some websites still accept pre-orders, I assume they don't have a clue when those orders will be really fulfilled.
And this is why I always wait until I can get my console in store. Plus, then I can bring it home with me right away & use it.
This is why i have 2 pre ordered, In case ***** like this happens..
Simple solution - preorder the Series S. Still a billion of them yet to be snapped up. Really can't believe every store still has these available. Can't MS some how cancel these being made and make some Series X's instead. Doesn't look like anyone wants the S.
This isn't surprising. Amazon has gotten terrible lately at delivering games on launch day. They used to be pretty consistent about it, but of the last five or six games I've ordered from them only one has arrived on launch day.
@Medic_Alert Yeah, I found it. The monsters they have created are turning against them in the comments section.
I didn’t want to go through them because of this. I heard Some PS5 owners got an email too. I know from my launch day games; Amazon could care less getting you your stuff on time. :/
@StonyKL
I think it’s because people who pre-order are the enthusiasts & they are going to go for the Series X.
The Series S will really hit it’s stride when it gets into stores for the more casual crowd & when PlayStation guys get sick of not having Game Pass & want a 2nd console.
It just shows you what most psfans are like total blind loyalty, would praise Sony is they took a dump on their pillow, on push Square just scrolled down a few comments on the very fair article and the comments that basically moan about the article are the most liked.. How dare you criticize the all mighty PlayStation in the sky.
How did anyone preorder at Amazon at all? Never even saw the product until it was gone.
@Medic_Alert it's hilarious. You know ps is on its back heel when Sammy starts talking sense and criticising them and the fandom lashes out against him. I'm starting to actually like that guy... His options suddenly match mine more than not for the first time in a decade
@StylesT to be fair reading Pure Xbox I’d say they same about Xbox owners. Reminds me of when Football fans slag off a rival teams fans as though they’re any different 🤣 but whatever makes you feel special.
As @KelticDevil suggests if the S isn’t for the enthusiasts and is struggling to sell it would be useful if they could cancel some of those store allocations and swap with Series Xs. Basically I want one and hoping if they stopped making S and ramped up X I might get a Chance day 1!
@BlueOcean it went through at 8.20 so hopefully I’m good 👍🏻 Hope you get one when you can mate!
@Fenbops I got a pre-order on another website (local shop) and they actually charged me so come 10th November if I don't get a text or something I'll cancel and look elsewhere.
Cnet is saying microsoft sent out same type of email to people I bought one through microsoft I hope it comes
I got the email. I still have hopes to get one on launch, I know I must be early in the queue as I was refreshing every 15 seconds. Plus if they do it a different way, I'm a prime member and have been for a while, so if Prime members get preference I'm still good. Here's hoping.
@BlueOcean then I hope everything goes smoothly!
@Royalblues Good luck to all of us. @Fenbops Thanks!
@StonyKL As far as I know the Series S is sold out in the US. That may have changed but last time I looked it was. However, I do know the UK has Series S up pre-orders with shipping to the US, but don’t know how many people know that. It begs the question why they sent so many of that model to other places.
I also ordered the memory card from Microsoft I'm not sure why other than I have been saving about $100 a month since January for this thinking the console was going to be more expensive. It would be funny if the memory card came but not the xbox well funny and sad.
@VisitingComet1 I hope you get both day one!
@BlueOcean thanks blue.
@Royalblues good luck!! This is the first console I’ve preordered online so I’m hoping everything will be fine! Only other console I preordered was the PS4 in store.
@VisitingComet1 Don’t say that you’ll make me sweat 😅
I preordered a black series x controller from amazon and I just had a message saying it’s just been dispatched 🤨
I ended up preordering from Best Buy. It was actually my last option but they came through for me after a disappointing 3.5 hours on Target, MS, and Gamestop. I decided to go for the option to pick it up myself on day 1 instead of having it delivered so hopefully I won't have any trouble. I plan on requesting that day off from work because I want to be there as soon as those doors open in case they somehow miscalculate and don't have enough in stock for everyone who did manage to preorder!
Wow the xbox ia already a smash hit!
Its sold out everywhere lol. Nice job MS. Congrats,
I will wait a couple months after launch before i buy it.
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