A new interview with Phil Spencer has been published by Business Insider, during which the Head of Xbox noted that the brand is seeing an influx of new customers during the coronavirus pandemic. However, as he also mentioned in a recent interview with IGN, he's keen to ensure the situation isn't exploited.
Speaking about the "new to Xbox customers" which Microsoft tracks, Spencer indicated that the company is experiencing a flood of newcomers, but admitted "you wouldn't wish this is the way we get here."
"We've talked [internally at Microsoft] about this. It's about, 'How do you feel that gaming is doing well at a time where the world is hurting?'"
Spencer went on to elaborate that instead of employing any different business tactics, the company is simply intending to "keep all the services up, trying to keep the games enjoyable, keeping our networks safe and secure." He stated the company wants to "stand on our principles and our values," and be there for customers at a time of need.
What do you make of Phil Spencer's latest comments? Let us know down below.
Aw, Phil's just a whole bundle of goodness and decency.
What's actually going on in that photo?
@dAvecaster It's a press shot from back during the launch of the Xbox One X.
Most of this time I'd just call this corporate speak, and to some degree, I'm sure it is. That being said, I believe Phil genuinely feels the same way he's talking.
Then again, the timing in the X's price drop...
@Grot that’s to make room though if the “Lockhart” rumors are true they don’t want it to compete with the X.
I love all of these interviews that Phil is doing lately. It’s nice that Phil & Microsoft are being so open & are communicating so well with us Xbox fans, unlike some companies.....
Being part of this community makes me feel warm and fuzzy inside. 😄
@mousieone Yep. Just a joke.
Agree. I make so secret that I like Xbox, love Nintendo but game on PlayStation the most (by a considerable amount this gen until Switch arrived) and on that end we're so desperate for news we're talking about a freaking controller that looks like a straight rip of the Xbox and Switch Pro controllers, the latter of which is also a rip off!
I don't really know what to make of this interview. It does come across as a 'corporate speak' one but if the guy is asked questions he has to answer them. The fact not just Spencer but other MS execs have done so much talking is great, though. Sign of an extremely confident company.
The X was on sale recently, I'm sure that helped.
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